Data protection

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data is defined as all data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is ZYVO GmbH, Kienberger Allee 4, 12529 Schönefeld, Germany, Tel.: +49 151 11002504 (please do not use for support inquiries), e-mail: info@zyvo.de. The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the site server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Processing takes place in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. There is no disclosure or other use of the data. However, we reserve the right to check the server log files subsequently if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser bar.

3) Hosting & Content Delivery Network

Shopify

We use the system of the following provider to host our website and display the page content: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called "session cookies"), while others remain on your device for longer and allow the saving of site settings (so-called "persistent cookies"). In the latter case, you can view the storage duration in the overview of your web browser's cookie settings.

Insofar as personal data is also processed by individual cookies used by us, the processing takes place in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, in accordance with Art. 6 (1) (a) GDPR in the case of consent granted, or in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting us

5.1 Judge.me

For review reminders, we use the services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

Exclusively on the basis of your express consent in accordance with Art. 6 (1) (a) GDPR, we transmit your e-mail address and, if applicable, further customer data to the provider so that they can contact you with a review reminder via e-mail.

You can revoke your consent at any time with effect for the future by notifying us or the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

5.2 Trustpilot

For review reminders, we use the services of the following provider: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

Exclusively on the basis of your express consent in accordance with Art. 6 (1) (a) GDPR, we transmit your e-mail address and, if applicable, further customer data to the provider so that they can contact you with a review reminder via e-mail.

You can revoke your consent at any time with effect for the future by notifying us or the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

5.3 When contacting us (e.g., via contact form or e-mail), personal data is processed—exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose.

The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 (1) (f) GDPR. If your contact aims at a contract, an additional legal basis for the processing is Art. 6 (1) (b) GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory storage obligations to the contrary.

6) Use of customer data for direct advertising

6.1 Subscription to our e-mail newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. Providing further data is voluntary and is used to be able to address you personally. For the newsletter dispatch, we use the so-called double opt-in procedure, which ensures that you only receive the newsletter if you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the provided e-mail address.

By activating the confirmation link, you grant us your consent for the use of your personal data in accordance with Art. 6 (1) (a) GDPR. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to track potential misuse of your e-mail address at a later date. The data collected by us when subscribing to the newsletter is used strictly for this purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned at the beginning. After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

6.2 Klaviyo

Our e-mail newsletters and other promotional e-mail communications are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

Based on our legitimate interest in effective and user-friendly e-mail marketing, we pass on your data provided during registration to this provider in accordance with Art. 6 (1) (f) GDPR so that they can handle the e-mail dispatch on our behalf.

Subject to your express consent in accordance with Art. 6 (1) (a) GDPR, the provider also conducts statistical evaluation of the success of e-mail campaigns using web beacons or tracking pixels in the sent e-mails, which can measure opening rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not merged with other datasets.

You can revoke your consent to mail tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision of the European Commission.

6.3 Omnisend

Our e-mail newsletters are sent via this provider: Soundest Ltd., Unit a3, Gateway Tower, 32 Western Gateway, London E16 1YL, England

Based on our legitimate interest in effective and user-friendly newsletter marketing, we pass on your data provided during newsletter registration to this provider in accordance with Art. 6 (1) (f) GDPR so that they can handle the newsletter dispatch on our behalf.

Subject to your express consent in accordance with Art. 6 (1) (a) GDPR, the provider also conducts statistical evaluation of the success of newsletter campaigns using web beacons or tracking pixels in the sent e-mails, which can measure opening rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not merged with other datasets.
You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

For data transfers to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

6.4 Product availability notification via e-mail

You can subscribe to e-mail notifications for items that are temporarily unavailable. In this case, we will send you a one-time e-mail message regarding the availability of the item you selected. The only mandatory information for sending this notification is your e-mail address. Providing further data is voluntary and may be used to address you personally. For the e-mail dispatch, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent by clicking on a verification link sent to the provided e-mail address.

By activating the confirmation link, you grant us your consent for the use of your personal data in accordance with Art. 6 (1) (a) GDPR. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to track potential misuse of your e-mail address at a later date. The data collected by us when subscribing to our product availability e-mail notification service is used strictly for this purpose.

You can unsubscribe from availability notifications at any time by sending a corresponding message to the controller mentioned at the beginning. After unsubscribing, your e-mail address will be immediately deleted from our distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

6.5 Shopping cart reminders via e-mail

In the event that you abandon your purchase with us before completing the order, you have the possibility to be reminded of the content of your virtual shopping cart once via e-mail.

The only mandatory information for sending this reminder is your e-mail address. Providing further data is voluntary and may be used to address you personally. For the e-mail dispatch, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent by clicking on a verification link sent to the provided e-mail address.

By activating the confirmation link, you grant us your consent for the use of your personal data in accordance with Art. 6 (1) (a) GDPR for the sending of a shopping cart reminder. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to track potential misuse of your e-mail address at a later date. The data collected by us when subscribing to our e-mail notification service is used strictly for this purpose.

You can unsubscribe from shopping cart reminders at any time by sending a corresponding message to the controller mentioned at the beginning. After unsubscribing, your e-mail address will be immediately deleted from our distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

7) Data processing for order processing

7.1 Insofar as required for contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) (b) GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details you provided during the order in order to inform you personally within the scope of our legal information obligations in accordance with Art. 6 (1) (c) GDPR. Your contact details are used strictly for the purpose of communicating about updates we owe and are processed by us only to the extent necessary for the respective information.

7.2 To fulfill our contractual obligations, we may use drop-shipping via suppliers. For this purpose, we pass on your name and delivery address to a supplier selected by us exclusively for the purposes of delivery of goods in accordance with Art. 6 (1) (b) GDPR.
Insofar as the delivery of goods that are not suitable for parcel shipping (freight forwarding goods, bulky goods, etc.) is owed, we will also pass on your telephone number to said supplier in accordance with Art. 6 (1) (b) GDPR in the event that prior telephone coordination of a delivery date is required.

7.3 Disclosure of personal data to shipping service providers

- Deutsche Post

As a transport service provider, we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6 (1) (a) GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent during the order process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR, we only pass on the recipient's name and the delivery address to the provider. Disclosure only takes place insofar as it is necessary for the delivery of goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent can be revoked at any time with effect for the future towards the above-mentioned controller or towards the provider.
- DHL

As a transport service provider, we use the following provider: DHL Paket GmbH, Charles-de-Gaulle-Str. 20, 53113 Bonn, Germany

We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6 (1) (a) GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent during the order process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR, we only pass on the recipient's name and the delivery address to the provider. Disclosure only takes place insofar as it is necessary for the delivery of goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent can be revoked at any time with effect for the future by notifying the controller mentioned above or the provider.
- DPD

We use the following provider as a transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

In accordance with Art. 6 (1) sentence 1 lit. a GDPR, we will pass on your e-mail address and/or telephone number to the provider before the goods are delivered for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we will only pass on the recipient's name and delivery address to the provider. Data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to receive a delivery notification.

Consent can be revoked at any time with effect for the future by notifying the controller mentioned above or the provider.
- Hermes

We use the following provider as a transport service provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany

In accordance with Art. 6 (1) sentence 1 lit. a GDPR, we will pass on your e-mail address and/or telephone number to the provider before the goods are delivered for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we will only pass on the recipient's name and delivery address to the provider. Data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to receive a delivery notification.

Consent can be revoked at any time with effect for the future by notifying the controller mentioned above or the provider.
- Austrian Post

We use the following provider as a transport service provider: Österreichische Post Aktiengesellschaft, Rochusplatz 1, 1030 Vienna, Austria

In accordance with Art. 6 (1) sentence 1 lit. a GDPR, we will pass on your e-mail address and/or telephone number to the provider before the goods are delivered for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we will only pass on the recipient's name and delivery address to the provider. Data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to receive a delivery notification.

Consent can be revoked at any time with effect for the future by notifying the controller mentioned above or the provider.
- Post CH

We use the following provider as a transport service provider: Post CH (Swiss Post Ltd, Switzerland, Wankdorfallee 4, 3030 Bern)

We will pass on your e-mail address and/or telephone number to the provider before the goods are delivered for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we will only pass on the recipient's name and delivery address to the provider. Data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to receive a delivery notification.
Consent can be revoked at any time with effect for the future by notifying the controller mentioned above or the provider.

When data is transmitted to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

7.4 Use of payment service providers

- Amazon Pay

One or more online payment methods of the following provider are available on this website: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg

If you select a payment method from the provider where you make an advance payment (e.g., credit card payment), your payment details (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b GDPR. Your data will only be passed on in this case for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
- Apple Pay

If you choose the "Apple Pay" payment method from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing takes place via the "Apple Pay" function on your device operating on iOS, watchOS or macOS by charging a payment card stored in "Apple Pay". Apple Pay uses security features integrated into the hardware and software of your device to protect your transactions. To authorize a payment, it is therefore necessary to enter a code previously set by you and to verify the transaction using the "Face ID" or "Touch ID" function of your device.

For the purpose of payment processing, your information provided during the ordering process, together with information about your order, will be passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before it is transmitted to the payment service provider of the card stored in Apple Pay to carry out the payment. The encryption ensures that only the website via which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm that the payment was successful.

If personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 (1) lit. b GDPR.

Apple stores anonymized transaction data, including the approximate purchase amount, approximate date and time, and whether the transaction was completed successfully. Anonymization completely rules out any personal reference. Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase initiated via Safari on a Mac, the Mac and the authorization device communicate via an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you. You can disable the option to use Apple Pay on your Mac in your iPhone settings. Go to "Wallet & Apple Pay" and deactivate "Allow Payments on Mac".

Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
- EPS transfer

One or more online payment methods of the following provider are available on this website: PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria

If you select a payment method from the provider where you make an advance payment (e.g., credit card payment), your payment details (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b GDPR. Your data will only be passed on in this case for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
- Google Pay

If you choose the "Google Pay" payment method from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), payment processing takes place via the "Google Pay" application on your mobile device (which must be running at least Android 4.4 "KitKat" and be equipped with an NFC function) by charging a payment card or a payment system (e.g., PayPal) verified and stored in Google Pay. To authorize a payment via Google Pay of more than €25.00, it is necessary to unlock your mobile device beforehand using the verification method set up (e.g., face recognition, password, fingerprint or pattern).

For the purpose of payment processing, your information provided during the ordering process, along with information about your order, will be passed on to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a one-time transaction number to verify the payment. This transaction number does not contain any information about the actual payment details of the means of payment you have stored in Google Pay, but is created and transmitted as a one-time valid numeric token. For all transactions via Google Pay, Google merely acts as an intermediary for processing the payment. The transaction is carried out exclusively in the relationship between the user and the originating website by charging the means of payment stored in Google Pay.

If personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 (1) lit. b GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for every transaction made via Google Pay. This includes the date, time and amount of the transaction, the merchant location and description, a description provided by the merchant of the goods or services purchased, photos you have attached to the transaction, the name and e-mail address of the seller and buyer or sender and recipient, the payment method used, your description for the reason for the transaction, and any offer associated with the transaction, if applicable.

According to Google, this processing is carried out exclusively in accordance with Art. 6 (1) lit. f GDPR on the basis of its legitimate interest in proper accounting, the verification of transaction data, and the optimization and maintenance of the functionality of the Google Pay service.

Google also reserves the right to combine the processed transaction data with other information collected and stored by Google when using other Google services.

The Google Pay Terms of Service can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection with Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Klarna

One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method from the provider where you make an advance payment (e.g., credit card payment), your payment details (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b GDPR. Your data will only be passed on in this case for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

If you select a payment method where the provider makes an advance payment (e.g., invoice or installment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, zip code, city, date of birth, e-mail address, telephone number, and possibly data on an alternative means of payment).

In order to safeguard our legitimate interest in determining the solvency of our customers, this data will be forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 (1) lit. f GDPR. Based on the personal data you have provided and other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment method you have selected can be granted with regard to payment and/or default risks.

In addition to internal provider criteria, identity and credit information from the following credit agencies may also be included in the decision-making process during the application review in accordance with Art. 6 (1) lit. f GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method from the provider where you make an advance payment, your payment details (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b GDPR. Your data will only be passed on in this case for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

If you select a payment method where we make an advance payment, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, zip code, city, date of birth, e-mail address, telephone number, and possibly data on an alternative means of payment).

In order to safeguard our legitimate interest in determining your solvency in such cases, this data will be forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 (1) lit. f GDPR. Based on the personal data you have provided and other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment method you have selected can be granted with regard to payment and/or default risks.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal Checkout

This website uses PayPal Checkout, an online payment system from PayPal, which consists of PayPal's own payment methods and local third-party payment methods.

When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The data is passed on in accordance with Art. 6 (1) lit. b GDPR and only to the extent necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 (1) lit. f GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check regarding the statistical probability of payment default for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values. You can object to this processing of your data at any time by notifying PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

If the PayPal payment method "Invoice" is available and selected, your payment data will first be transmitted to PayPal in preparation for the payment, after which PayPal will forward this data to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") to execute the payment. The legal basis for this is Article 6(1)(b) GDPR. In this case, RatePay performs an identity and credit check in its own name to determine solvency, in accordance with the principle mentioned above, and discloses your payment data to credit agencies due to the legitimate interest in determining solvency pursuant to Article 6(1)(f) GDPR. A list of the credit agencies that Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using a local third-party payment method, your payment data will first be passed on to PayPal in preparation for the payment in accordance with Article 6(1)(b) GDPR. Depending on your choice of an available local payment method, PayPal will then transmit your payment data to the corresponding provider to execute the payment in accordance with Article 6(1)(b) GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

For further data protection information, please refer to PayPal's privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full
- Shopify Payments

One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

If you select a payment method from the provider that requires you to pay in advance (e.g., credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Article 6(1)(b) GDPR. Your data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
- Sofortüberweisung

One or more online payment methods of the following provider are available on this website: Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden

If you select a payment method from the provider that requires you to pay in advance (e.g., credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Article 6(1)(b) GDPR. Your data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

7.5 Electronic cancellation option for continuous obligations with consumers

Consumers who have entered into contracts for continuous obligations subject to payment (e.g., subscription contracts) on this website have the option to cancel these via an electronic button in accordance with the applicable notice periods.

Clicking the button leads to a confirmation page on which the consumer can provide further details regarding the cancellation, identify themselves clearly, and subsequently declare their cancellation electronically.

The collection of personal data and its transmission to us takes place here in accordance with Article 6(1)(b) GDPR and only to the extent necessary for the proper processing of the cancellation. The provided personal data is also used on the basis of Article 6(1)(b) GDPR to confirm the receipt of the cancellation notice and the time of cancellation electronically in text form. A further legal basis for the processing is Article 6(1)(c) GDPR. We are legally required to provide an electronic cancellation option for consumer contracts regarding continuous obligations subject to payment that are concluded via electronic commerce.

7.6 Electronic withdrawal function for distance contracts

Consumers who conclude contracts on this website where a statutory right of withdrawal exists have the option to declare their withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

For the provision of the electronic withdrawal function, we use a solution from the following provider: Shrymp Commerce GmbH, Ludwig-Erhard-Platz 1, 51373 Leverkusen, Germany.

When using the withdrawal function, in addition to information for identifying the contract to be withdrawn, further personal information such as the consumer's first and last name and email address must be provided or confirmed.

This information is first collected by the provider based on our legitimate interest in a user-friendly, stable, and process-optimized solution pursuant to Article 6(1)(f) GDPR, then used to confirm receipt of the withdrawal notice on our behalf via email, and finally transmitted to us. We subsequently process the transmitted information for the proper handling of the withdrawal in accordance with Article 6(1)(b) GDPR and Article 6(1)(c) GDPR based on our legal obligation to provide an electronic withdrawal function for consumer distance contracts subject to payment.

The information collected by the provider is routinely deleted after final processing of a withdrawal, provided that no statutory retention obligations prevent this.

We have concluded a data processing agreement with the provider, which protects data processed within the scope of the withdrawal function and prohibits unauthorized disclosure to third parties.

8) Web analysis services

8.1 Google Tag Manager

This website uses "Google Tag Manager", a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google").

Google Tag Manager offers a technical basis for bundling various web applications, including tracking and analysis services, and for calibrating, controlling, and linking them to conditions via a unified user interface. Google Tag Manager itself does not store information on user end devices or read such information. The service also does not perform independent data analysis. However, when you access a page, your IP address is transmitted to Google via Google Tag Manager and may be stored there. Transmission to servers of Google LLC in the USA is also possible.

This processing only takes place if you have given us your express consent in accordance with Article 6(1)(a) GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Further legal information on Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

8.2 Microsoft Clarity

This website uses the web analysis service of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading end-device and browser information), the service collects and stores pseudonymized visitor data, including information about the end device used, such as the IP address and browser information, in order to evaluate it for statistical analysis of user behavior on our website and to create pseudonymized usage profiles. Among other things, this allows for the analysis of movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g., text entries, scrolling, clicks, and mouse-overs). Pseudonymization generally precludes direct personal identification. A combination with clear data about your person collected in other ways does not take place.

All processing described above, in particular the reading or storage of information on the end device used, only takes place if you have given us your express consent in accordance with Article 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

8.3 Tracify

This website uses the web analysis service "Tracify" from Tracify GmbH, Agnes-Pockels-Bogen 1, 80992 Munich. With the help of Tracify, certain usage data of site visitors (date and time of access, user agent of the browser) is collected, evaluated, and prepared in automated reports in an anonymized form. On the one hand, this enables us to continuously optimize our online offering and, on the other hand, helps us identify and fix technical problems, such as error messages when loading pages or search engine issues. Tracify operates via a simple script code without the use of cookies, which means that Tracify does not set cookies on your end device at any time.

The information processed via Tracify never contains any personal reference and therefore does not allow any conclusions to be drawn about your person.

All processing described above, in particular the reading of information on the end device used, only takes place if you have given us your express consent in accordance with Article 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

9) Retargeting/Remarketing and Conversion Tracking

9.1 Meta Pixel with Advanced Matching

Within our online offering, we use the "Meta Pixel" service of the following provider in advanced matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")

If a user clicks on an advertisement we have placed on Facebook or Instagram, the URL of our linked page is extended by a parameter with the help of "Meta Pixel". After redirection, this URL parameter is then entered into the user's browser by a cookie that our linked page itself sets. Furthermore, this cookie records specific customer data such as the email address that we collect on our website linked to the Facebook or Instagram advertisement during processes such as purchases, account logins, or registrations (advanced matching). The cookie is then read and enables the transmission of data, including specific customer data, to Meta.

We use "Meta Pixel" with advanced matching to make our advertisements (so-called "ads") on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of users or have certain characteristics (e.g., interests in certain topics or products, which are determined based on the websites visited), which we transmit to Meta (so-called "Custom Audiences").

Furthermore, we analyze the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking on an advertisement (conversion). Compared to the standard version of "Meta Pixel", the advanced matching function helps us measure the effectiveness of our advertising campaigns better by recording more attributed conversions.

All transmitted data is stored and processed by Meta so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta's data use policy (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to display advertisements on and off Facebook.

All processing described above, in particular the setting of cookies for reading information on the end device used, only takes place if you have given us your express consent in accordance with Article 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is usually transmitted to a Meta server and stored there; in this context, transmission to servers of Meta Platforms Inc. in the USA may also occur.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

9.2 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in your end device's browser, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you visit. The information obtained in this process generally includes your IP address.

Further data processing only takes place if you have consented to Google linking your internet and app browser history with your Google account and using information from your Google account to personalize advertisements you view on the web. In this case, if you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form target groups. As part of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC in the USA.

All processing described above, in particular the setting of cookies for reading information on the end device used, only takes place if you have given us your express consent in accordance with Article 6(1)(a) GDPR. Without this consent, retargeting technology will not be used during your visit to the site.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Details on the processing initiated by Google and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

9.3 Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

We use Google Ads to draw attention to our offers on external websites with the help of advertising media (so-called Google Adwords). We can determine how successful individual advertising measures are in relation to the data of the advertising campaigns. We pursue this interest in order to display advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an ad served by Google. Cookies are small text files that are stored on your device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads client receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads clients. The information obtained using the conversion cookie, which includes your IP address, is used to generate conversion statistics for Google Ads clients who have opted for conversion tracking. Clients see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that can be used to personally identify users.

As part of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA.

Details on the processing initiated by Google Ads Conversion Tracking and on how Google handles website data can be found here: https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies for reading out information on the device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

In order to address users whose data we have received as part of business or business-like relationships with even more relevant advertising, we use a customer matching function as part of Google Ads. For this purpose, we transmit one or more files with aggregated customer data (primarily email addresses and telephone numbers) to Google by electronic means. Google does not receive access to clear data here, but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subjects have set up. This enables the display of personalized advertising across all Google services linked to the respective Google account.

The transmission of customer data to Google only takes place if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future. Further information on Google's data protection measures regarding the customer matching function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google's privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

9.4 TikTok Pixel

This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland

If you have arrived at our website from an advertisement on the provider's domain, the success of the advertisement can be tracked with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, certain device and browser information, possibly including your IP address, is read out via the tracking technology in order to record and evaluate user actions predefined by us (e.g., completed transactions, leads, search queries on the website, views of product pages). This enables the creation of statistics on user behavior on our website after redirection from an advertisement, which serve us to optimize our offer.

All processing described above, in particular the setting of cookies for reading out information on the device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

10) Site functionalities

10.1 Facebook plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the page using the so-called "2-click" or "Shariff" solution.

This integration ensures that when you call up a page of our website that contains such plugins, no connection is yet established with the provider's servers.

Only when you activate the plugins and thus give your consent to data transmission in accordance with Art. 6 (1) (a) GDPR does your browser establish a direct connection to the provider's servers. In this process, regardless of whether you are logged into an existing user profile, certain information about the device you are using (including your IP address), your browser, and your page history is transmitted to the provider and potentially processed further there.

If you are logged into an existing user profile on the provider's social network, information about the interactions carried out via the plugins is also published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin again by clicking it again. The revocation has no influence on data that has already been transferred to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

10.2 Instagram plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the page using the so-called "2-click" or "Shariff" solution.

This integration ensures that when you call up a page of our website that contains such plugins, no connection is yet established with the provider's servers.

Only when you activate the plugins and thus give your consent to data transmission in accordance with Art. 6 (1) (a) GDPR does your browser establish a direct connection to the provider's servers. In this process, regardless of whether you are logged into an existing user profile, certain information about the device you are using (including your IP address), your browser, and your page history is transmitted to the provider and potentially processed further there.

If you are logged into an existing user profile on the provider's social network, information about the interactions carried out via the plugins is also published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin again by clicking it again. The revocation has no influence on data that has already been transferred to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

10.3 Youtube

This website uses plugins for displaying and playing videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC., USA

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers at the latest when the video is played in order to load the content. Certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, to create playback statistics, and to prevent abusive behavior.

If you are logged into a user account with the provider during your visit to the site, your data will be directly assigned to your account when you click on a video. If you do not want the assignment to your account, you must log out before activating the playback button.

All aforementioned processing, in particular the setting of cookies for reading out information on the device used, only takes place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

10.4 Judge.me

Graphic elements of the following provider are integrated on our website to display external customer reviews and/or an externally awarded quality seal: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

When you call up a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements properly. Certain browser information, including your IP address, is transmitted to the provider.

Insofar as personal data is also processed during this process, this is done in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

In the event of a data transfer to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

10.5 TrustPilot

Graphic elements of the following provider are integrated on our website to display external customer reviews and/or an externally awarded quality seal: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

When you call up a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements properly. Certain browser information, including your IP address, is transmitted to the provider.

Insofar as personal data is also processed during this process, this is done in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our website.

10.6 Google Web Fonts

This page uses so-called Web Fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When a page is called up, your browser loads the required Web Fonts into your browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider's servers. Certain browser information, including your IP address, is transmitted to the provider.

Data may also be transferred to: Google LLC, USA

The processing of personal data in the course of establishing a connection with the font provider only takes place if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website. If your browser does not support Web Fonts, a standard font from your computer will be used.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

10.7 - Google reCAPTCHA

We use the CAPTCHA service of the following provider on this website: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA.

For the visual design of the Captcha window, "Google Fonts", i.e., fonts loaded from the Internet by Google, are used by the provider. There is no processing of information other than the aforementioned, which is already transmitted to Google via the functionality of ReCaptcha.

The service checks whether an entry is made by a natural person or abusively by mechanical and automated processing, and blocks spam, DDoS attacks, and similar automated harmful access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the device used, recognition data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this to the provider's servers for evaluation. Cookies, i.e., small text files stored in the browser of the device, may be used for this purpose.

Insofar as the processing described above is based on cookies, these are only set if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in determining individual responsibility on the Internet and preventing abuse and spam in accordance with Art. 6 (1) (f) GDPR.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

10.8 Typeform

We use the services of the following provider for conducting surveys or for online forms: TYPEFORM SL, Carrer de Can Rabia 3-5, 4th floor, 08017 Barcelona, Spain

The provider enables us to design and evaluate surveys and online forms. In addition to the respective personal data that you enter into the forms, information regarding your operating system, browser, date and time of your visit, referrer URL, and your IP address are also collected, transmitted to the provider, and stored on the provider's servers.

The information you enter into the forms is stored in a password-protected manner to ensure that third-party access is excluded and that only we can evaluate the data for the purpose respectively specified in the form.

When processing personal data required for the fulfillment of a contract with you (this also applies to processing operations required for pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. If you have granted us consent for the processing of your data, processing is based on Art. 6(1)(a) GDPR. Any consent granted may be revoked at any time with effect for the future.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

11) Tools and Miscellaneous

11.1 AccountOne

For accounting purposes, we use the service of the cloud-based accounting software provided by the following provider: AccountOne GmbH, Fördepromenade 4d, 24944 Flensburg, Germany

The provider processes incoming and outgoing invoices as well as, if applicable, our company's bank transactions in order to automatically record invoices, match them to transactions, and generate financial accounting from this in a semi-automated process.

Insofar as personal data is processed in this process, the processing is based on our legitimate interest in the efficient organization and documentation of our business processes in accordance with Art. 6(1)(f) GDPR.

11.2 DATEV

For accounting purposes, we use the service of the cloud-based accounting software provided by the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nuremberg, Germany

The provider processes incoming and outgoing invoices as well as, if applicable, our company's bank transactions in order to automatically record invoices, match them to transactions, and generate financial accounting from this in a semi-automated process.

Insofar as personal data is processed in this process, the processing is based on our legitimate interest in the efficient organization and documentation of our business processes in accordance with Art. 6(1)(f) GDPR.

11.3 Cookie Consent Tool

This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies and cookie-based applications that require consent. The "cookie consent tool" is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be granted by checking a box. Through the use of this tool, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by checking the box. This ensures that such cookies are only set on the user's respective end device if consent has been granted.

The tool sets technically necessary cookies to save your cookie preferences. As a general rule, personal user data is not processed in this context.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies, and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically non-necessary cookies dependent on the respective user's consent.

Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further information on the operator and the settings options of the cookie consent tool can be found directly in the corresponding user interface on our website.

11.4 Judge.me

We use the services of the following provider for the verification and publication of customer reviews: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

If you submit a review on our website, your first and last name, email address, order date and number, as well as the name and international references (GTIN/ISBN) are collected, transmitted to the provider, and evaluated there to decide on the legitimacy of a customer review for a specific order. This processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in ensuring the authenticity of customer reviews by verifying their link to a transaction and preventing review abuse. After the review has been checked and approved, the data will be deleted by the provider.

In the event of data transmission to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

12) Rights of the data subject

12.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, whereby reference is made to the stated legal basis for the respective requirements for exercise:

  • Right of access pursuant to Art. 15 GDPR;
  • Right to rectification pursuant to Art. 16 GDPR;
  • Right to erasure pursuant to Art. 17 GDPR;
  • Right to restriction of processing pursuant to Art. 18 GDPR;
  • Right to be informed pursuant to Art. 19 GDPR;
  • Right to data portability pursuant to Art. 20 GDPR;
  • Right to withdraw consent granted pursuant to Art. 7(3) GDPR;
  • Right to lodge a complaint pursuant to Art. 77 GDPR.

12.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA WITHIN THE SCOPE OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

13) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and – if applicable – additionally by the respective statutory retention period (e.g., commercial and tax retention periods).

When processing personal data on the basis of explicit consent pursuant to Art. 6(1)(a) GDPR, the data concerned is stored until you withdraw your consent.

If there are statutory retention periods for data that is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, this data is routinely deleted after the expiry of the retention periods, provided that it is no longer required for the fulfillment of the contract or the initiation of a contract and/or there is no longer a legitimate interest on our part in further storage.

When processing personal data on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.

When processing personal data for direct marketing purposes on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.