FAQ

🚚 How much are the shipping costs?

Standard shipping within Germany is free for orders over €25. For orders under €25, standard shipping costs €5.99. If you would like to receive your order faster, you can select express shipping for €9.99.

📦 How long does shipping take?

Our products are prepared and shipped for you as quickly as possible. The delivery time may vary slightly depending on the product and order volume. In exceptional cases, it may take a little longer due to a particularly high volume of orders. We ask for your understanding. ❤️

💳 What payment methods are available?

You can pay conveniently and securely using various payment methods. Depending on availability, these include, for example, credit card, PayPal, Apple Pay, and other common payment options.

🚚 Do you ship throughout Europe?

Yes! 🎉 We ship our products throughout Europe. Whether you are in Germany or Switzerland, we deliver directly to your home.

❤️ What do I do if I have questions about a product?

Do you still have questions about a product or your order? No problem! 😊 Simply contact our customer service. We are happy to help and will answer your questions as quickly as possible.